General Race Information

May I switch from one race to another (Full to Half, Half to 5K, etc) or transfer my registration to another person?

Click here to make any needed switches or changes.

When should I get to the park and ride locations if I want to take a shuttle to the start line?

We encourage all riders to be at the Park-n-Ride locations no later than 5:30 a.m. on race day morning!

Where can I find detailed race day instructions?

Detailed race day instructions can be found in the Race Weekend section of this website.  Also, by early September we will have a link to our Event Guide on our homepage, which will give you even more course information.

Are there Sunday Start Line corrals?

Yes, start line corrals will be used for both the Marathon and Half Marathon.  Your corral letter is based on the estimated finishing time you provided us on your registration form.  You may start with a slower corral than you have been assigned; however, you cannot start with a faster corral than you have been assigned.

Will there be official pace groups?

Yes, On Pace Race will provide group leaders to assist runners in achieving their goal time for the Marathon and Half Marathon.  More information can be found on our Training & Pacing page closer to race weekend.

Do I have to wear my MYLAPS timing tag?

Yes, you are required to wear your timing tag, which will be attached to the back of your race bib when you pick it up.  Simply wear your race bib on the front of your shirt.  Not only does this timing tag give us an accurate finishing time for you, but it also gives us a mechanism to find you on the course in case of an emergency.

What type of sports drink and energy gel will be available on the course?

Gatorade Lemon Lime Endurance Formula™ will be available at every water station on all Sunday courses.  GU Energy Gel will be available at 2 spots along the Sunday course (1 location for the half marathon), with a water station shortly after.

How long is the course open?

The course is open for 7 hours (course closes at 2:00 p.m.).

What kind of weather can I expect?

The average temperature at 7:00 a.m. is 46 degrees and at 12:00 Noon the average temperature is 60 degrees, but be prepared for any type of weather.  We will post weather updates on our home page as the race approaches so you can plan your race day weather strategy!

What happens in the case of inclement weather?

We have a contingency plan in place, which was developed by a group of medical and course officials, to be prepared in the case of unique emergency situations.  Rest assured that plans are in place in the case of inclement weather or any other emergency situation.

Is this a Boston Marathon qualifier?

Yes, our course is USATF certified and meets the requirements of a Boston Marathon qualifying race.

Where are the porta-potties and how many are on the course?

Over 150 Porta-potties will be located at the start line, on the course near every water station and at the finish line as well.

What COVID-19 protocols will there be for race weekend?

The health and safety of our participants, volunteers, spectators, community and staff will always be our #1 concern. It is important that we continue to provide positive experiences that help keep us all physically and mentally healthy.
As race weekend approaches, we will constantly monitor local, state, and federal guidance and listen to the advice of our many partners in the medical field.  Any protocol requirements that may arise will be communicated on our website and through social media, email and our app.

Participant Information

What happens if I become injured on the course?

We have 6 medical stations on the course at strategic locations.  We also have medical personnel on bicycles and mopeds.  In addition, a number of dedicated ambulances are situated throughout the course in case of an emergency.

Can my family and friends track my progress on race day?

Our race app is available in your App Store. Participant information will be loaded to the app in September.

Are dogs allowed?

Dogs (and strollers) are welcome in the Ascension 5k Run/Walk; they do not need to be registered.  For safety reasons, dogs and strollers are not allowed on the 10K or Sunday course.

Are skates, bikes or strollers allowed?

No unauthorized vehicles, skates or bikes are allowed on the course. The only bikes you will see are those ridden by Marathon medical teams.

Can I wear headphones?

We allow headphones but do not recommend the use of them for safety reasons.  We want you to be very aware of your surroundings at all times during the race.  If you do choose to wear headphones, please keep the volume level low so you are able to hear any participants or volunteers who may try to communicate with you during the event.

Do I have to race walk to be in the Half Marathon – Competitive Walk Division?

No! The only requirement is that you walk the entire 13.1 miles.  Walkers in the Competitive Walk Division will have the same rules as in the past when we had a PowerWalk or Competitive Walk.  If you would like to run/walk the 13.1 mile distance, you will want to register for the ThedaCare Half Marathon – Open Division.

Does the race provide transportation for relay runners?

No, usage of our Relay Buses has decreased over the years with participants preferring to arrange their own transportation with their team, family or friends.  It’s one more way to have fun and bond as a team.

When should I get to the finish line if I want to take a shuttle to the start line?

Due to parking concerns, we DO NOT have shuttles from the Finish Line – but do have shuttles just a 1/2 mile away in Downtown Neenah.  Start line shuttle buses will be leaving downtown Neenah continuously between 4:00 a.m. – 6:15 a.m. We recommend you arrive at the finish line no later than 5:30 a.m.  Many athletes recognize the convenience of having their car available to them just a 1/2 mile from the finish line and take advantage of our shuttle service. Please get there early to be certain you get to the start line on time.

Are there showers for participants after the race?

Yes! Free showers are available, courtesy of the YMCA of the Fox Cities, located in downtown Neenah. After the race take one of the continuous shuttles (YMCA vans) from Riverside Park to the YMCA. You can walk to your car in Downtown Neenah from the YMCA, take a shuttle back to Riverside Park, or take a shuttle back to the Start Line.

Registration Information

I am injured and no longer able to attend the event, can I get a refund?

No, we do not offer any refunds as stated on the registration form you completed.  This is a policy of our Board of Directors as well as a running industry standard. 

What are the minimum age requirements for the various races?

While our Marathon and Half Marathon do not have a minimum age requirement, please consult your doctor before starting to train for a long-distance event.  There is no minimum age requirement for the Relay, 5K Run/Walk, 10K, Kids Fun Run or Diaper Dash/Toddler Trot.

When can I pick up my race packet?

Packet pick-up times vary depending on the event. For more information, please visit the Expo page.

Kids Fun Run and Diaper Dash/Toddler Trot packets can be picked up at Fox Cities Stadium starting at 4:00 p.m. on the day of the event.

Can I have my packet mailed to me in advance?

Packets are being assembled several days prior to Marathon weekend and cannot be mailed out in advance. Packets are available for pick-up at the times listed above.

Is it mandatory to pick up my race packet?

Yes, it is mandatory to pick up your race packet.  It contains your bib number/timing tag and other important information about the race.  Remember NO TIMING TAG = NO TIME.

May someone else pick up my race packet for me?

Yes, if you are unable to pick up your packet, you may have a friend or family member pick it up for you.

May I pick up my race packet on race day?

Yes, but there is a $25 fee (pre-registration) or a $40 fee (race day morning).  Sunday Packet Pick-up will be in the Baehman Theater in the Communications Arts Center.  The best entrance is located behind Gear Check and is from 5:00 – 7:00 a.m. We STRONGLY encourage you to pick up your race packet at the OSMS Health & Wellness Expo on Friday, from 4:00 – 8:00 p.m. or on Saturday, from 9:00 a.m.  – 4:00 p.m.

May I register for the event on race day?

The only events that you are able to register for on race day (if participant cap space permits) are the Kids Fun Run and Diaper Dash/Toddler Trot on Friday, 10K Run/Walk and the 5K Run/Walk on Saturday.  You may not register for any of the Sunday events on race day.

Post-Race Information

Where can I find race results?

Race results will be posted on our website and the app during the day of the race and will be updated continuously.  

Where can I find previous year’s race results?

Previous year’s race results can be found on our website by clicking on Awards & Results.

How do I obtain a finisher’s certificate?

Finisher certificates will be available on the homepage of our website following the event.

What are the award age divisions for each race?

To ensure that results are accurate before issuing awards, we will contact winners approximately 10 days after the event regarding their award.  Refer to the Awards & Results page for more information.